A contact form is an essential part of any website, allowing customers to get in touch with you quickly and easily. If you’re running an online store on Shopify, having a contact form can help improve customer support, answer inquiries, and build trust with your audience.<\/p>\n\n\n\n
In this step-by-step guide, we\u2019ll walk you through how to add a contact form in Shopify, even if you\u2019re a beginner. By the end of this guide, you\u2019ll have a fully functional contact form on your Shopify store.<\/p>\n\n\n\n
Before we dive into the technical steps, let\u2019s understand why a contact form is important:<\/p>\n\n\n\n
Now, let\u2019s set up a contact form in Shopify.<\/p>\n\n\n\n
Shopify comes with a built-in contact form feature that is available by default in most themes. If your theme includes a \u201cContact\u201d page template, adding a contact form is incredibly simple.<\/p>\n\n\n\n
If your theme has a contact form template, you can use it without additional apps or coding.<\/p>\n\n\n\n
Once saved, your contact form will be live on your Shopify store.<\/p>\n\n\n\n
If you want a more customized contact form, you can manually add a form by editing the Shopify theme code.<\/p>\n\n\n\n
{% comment %} Custom Contact Form {% endcomment %}\n<div class=\"contact-form\">\n <h2>Contact Us<\/h2>\n <form method=\"post\" action=\"\/contact#contact_form\" id=\"contact_form\">\n <label for=\"contact-name\">Your Name<\/label>\n <input type=\"text\" name=\"contact[name]\" id=\"contact-name\" required>\n \n <label for=\"contact-email\">Your Email<\/label>\n <input type=\"email\" name=\"contact[email]\" id=\"contact-email\" required>\n \n <label for=\"contact-message\">Your Message<\/label>\n <textarea name=\"contact[body]\" id=\"contact-message\" required><\/textarea>\n \n <button type=\"submit\">Send<\/button>\n <\/form>\n<\/div><\/code><\/pre>\n\n\n\n\n- Click Save.<\/strong><\/li>\n<\/ol>\n\n\n\n
Assigning the Custom Contact Form to a Page<\/strong><\/h3>\n\n\n\n\n- Go back to Shopify Admin > Pages.<\/strong><\/li>\n\n\n\n
- Create a new page or edit an existing one.<\/strong><\/li>\n\n\n\n
- Select “contact-custom” as the template.<\/strong><\/li>\n\n\n\n
- Click Save and Preview the page.<\/strong><\/li>\n<\/ol>\n\n\n\n
Your custom contact form is now active on your store.<\/p>\n\n\n\n
\n\n\n\nStep 4: Using Shopify Apps for Advanced Contact Forms<\/strong><\/h2>\n\n\n\nIf you need additional features such as file uploads, dropdowns, or CAPTCHA protection, Shopify apps can help.<\/p>\n\n\n\n
Popular Contact Form Apps<\/strong><\/h3>\n\n\n\n\n- Form Builder by HulkApps<\/strong><\/li>\n\n\n\n
- Contact Form by POWR<\/strong><\/li>\n\n\n\n
- Easy Contact Form by Zotabox<\/strong><\/li>\n<\/ul>\n\n\n\n
How to Install a Contact Form App<\/strong><\/h3>\n\n\n\n\n- Go to Shopify App Store.<\/strong><\/li>\n\n\n\n
- Search for \u201cContact Form\u201d and choose an app.<\/strong><\/li>\n\n\n\n
- Click \u201cAdd App\u201d and install it.<\/strong><\/li>\n\n\n\n
- Follow the app\u2019s setup instructions to create and customize your form.<\/strong><\/li>\n<\/ol>\n\n\n\n
Using an app can be an excellent solution for stores requiring more customization options without coding.<\/p>\n\n\n\n
\n\n\n\nStep 5: Adding Contact Form to Footer or Sidebar<\/strong><\/h2>\n\n\n\nIf you want to display the contact form on every page, you can add it to the footer or sidebar.<\/p>\n\n\n\n
Adding a Contact Form to Footer<\/strong><\/h3>\n\n\n\n\n- Go to Shopify Admin > Online Store > Themes.<\/strong><\/li>\n\n\n\n
- Click Customize.<\/strong><\/li>\n\n\n\n
- Go to Footer section and add a new block (if available).<\/strong><\/li>\n\n\n\n
- Insert the contact form or a link to the contact page.<\/strong><\/li>\n\n\n\n
- Click Save.<\/strong><\/li>\n<\/ol>\n\n\n\n
\n\n\n\nStep 6: Testing Your Contact Form<\/strong><\/h2>\n\n\n\nBefore publishing your site, always test your contact form to ensure it works correctly.<\/p>\n\n\n\n
How to Test Your Contact Form<\/strong><\/h3>\n\n\n\n\n- Fill out the form with sample data and submit it.<\/li>\n\n\n\n
- Check if the email notification is received in your inbox.<\/li>\n\n\n\n
- Verify if the formatting and required fields are working as expected.<\/li>\n<\/ul>\n\n\n\n
\n\n\n\nConclusion<\/strong><\/h2>\n\n\n\nAdding a contact form in Shopify is simple and highly beneficial for customer engagement. Whether you use the built-in form, a custom form, or a Shopify app, having a contact form ensures your customers can easily reach out with questions and concerns.<\/p>\n\n\n\n
By following this guide, you can set up a contact form that suits your store\u2019s needs, providing better communication and improving customer service. Happy selling!<\/p>\n\n\n\n
\n\n\n\nIf you found this guide helpful, consider sharing it with others who might benefit from it. Have any questions? Drop them in the comments below!<\/p>\n","protected":false},"excerpt":{"rendered":"
A contact form is an essential part of any website, allowing customers to get in touch with you quickly and easily. If you’re running an online store on Shopify, having a contact form can help improve customer support, answer inquiries, and build trust with your audience. In this step-by-step guide, we\u2019ll walk you through how … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":57,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[5,16,12,7,49,45,8],"_links":{"self":[{"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/posts\/54"}],"collection":[{"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=54"}],"version-history":[{"count":1,"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/posts\/54\/revisions"}],"predecessor-version":[{"id":56,"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/posts\/54\/revisions\/56"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/media\/57"}],"wp:attachment":[{"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=54"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=54"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fydo.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}